Your expiring Zevoy card is renewed automatically and is free of charge. A new card is sent around the middle of the previous month before the current card expires. For example, if your card expires at the end of March, the new card is mailed around mid-February. Delivery takes 5–7 business days, so you will typically receive it within the first two weeks of the expiration month. The delivery of a card ordered abroad takes longer.
By default, we always send the cards to the same delivery address used in your last card order. If you would like us to send the card to a different address, please update your address in advance in the Zevoy app from your user details. If the new card has already been sent to you by mail, unfortunately we cannot change the delivery address. If the post office is unable to deliver the card to the specified address, it will be returned to the Zevoy office.