You can learn more about the topic on our website at https://zevoy.com/fi/claims. There, you’ll find all essential information, including details about our portal and pricing.
You can either fill in the information yourself (KYC, Know Your Customer), or submit a contact request to us. Below are instructions for both options.
Option 1 – Fill in the Information Yourself
Start by visiting our website at https://hub.production.zevoy.com/claims-kyc?locale=fi. Then follow these steps:
Step 1 – Identification
Select country: Finland
Click Continue
Identify yourself using your online banking credentials
Step 2 – Company Information
Enter your company’s Business ID and click Continue
Carefully read the terms of use, tick the box confirming you have read them, and click Accept
Fill in all required company information. Fields marked with an asterisk (*) are mandatory
Once all required fields are completed, click Save and Continue
Step 3 – Representatives and Beneficial Owners
Review the information retrieved from the Trade Register for each person
Ensure any missing board members and beneficial owners are added. To add new individuals, click + Add Person
To edit or review details, click Review, then you can modify the person’s:
Name
Nationality
Date of birth
Whether they are on another company’s board
Whether they are a beneficial owner
Whether they are politically exposed
Finally, click Save
If the person is a citizen of a non-EEA country, add a valid copy of their passport and any other required documentation
Once all personal data has been reviewed and completed, click Save and Continue
Step 4 – Application Signature
The company’s authorized signatories must sign the application for it to be approved. Add all necessary individuals, and we will send them invitations to sign.
If needed, click + Add Person, enter their name and email address, tick the box This person has signing authority, and click Save
Once all signers have been added, click Send Invitations and Sign
You will be redirected to the electronic signing process, where you must authenticate using your online banking credentials:
Select country: Finland
Click Continue
Read and accept all Zevoy terms, card terms, and the privacy policy
Tick the checkboxes confirming you have read them and click Accept and Sign
You’re done! A message will confirm that the application has been signed. If there are multiple signers, you will also see how many signatures are still pending.
📌 Be sure to review our Helpdesk articles for a smooth experience.
Option 2 – Submit a Contact Request
Step 1 - Submit a Contact Request
You can easily send a contact request via the “Book a Demo” button on our website, or by reaching out to [email protected].
Step 2 - Company onboarding – 10 Minutes
After contacting us, we will prepare a pre-filled digital customer application form and send it to you by email. The company’s authorized signatory can then sign the KYC form using strong identification.
Step 3 - Onboarding meeting – 30 Minutes
Our sales representative will help ensure a smooth and successful onboarding. To get the most out of the meeting, you may invite admins and accountants. It’s also helpful to send us required accounts and user information in advance so we can tailor the Hub to your company.
Step 4 - Invite Users
Once onboarding is complete, your users can start using the service and submit their first claims.
All Set – What’s Next?
Once you’ve completed these steps, we recommend exploring the Zevoy Hub. You can find more information here.
Additionally, we encourage you to share a walkthrough of our Claims product with your company’s Claims users to ensure a smooth onboarding and login experience.